Ordered on November 28 but not received until December 22nd… just seems excessive and other companies that I order from in Germany and Belgium have no problem with a 5 day or less delivery to Ireland….my advice would be to look at your shipping partners. This is not a reflection on the product itself which is good but the product is only useful when I have it
Sorry that there was this delay. During this time of year there can be longer shipping times seen during holiday periods, and orders that are placed between November to January can be affected. As a result we place an advisory on our site usually around this time of year to notify customers of potential delays. Unfortunately this is a circumstance beyond our control, as it is the case that couriers, sorting offices and customs processing centres are overwhelmed in higher volumes of packages at this time of year.
Customer order is within expected shipping time based on the time of year. After 12 business days it is in processing at the sorting centre.
During December, please be advised that there will be delays in shipping processing times on orders made between the end of November and in to January. These delays are to be expected during the winter season due to higher volumes of packages being processed at customs and at delivery companies across Europe.
I ordered Sublyme essentials 14 days ago and it has been in customs since then and despite emailing you 4 or 5 times thatnn no has not changed and I am still without capsules.
This customer order was received the day after this review was placed. The order was only in transit for 9-10 business days, which is in line with conditions outlined in our service terms.
In general, domestic & EU shipments are in transit for at least 8 - 10 business days, once the delivery status has changed to 'Fulfilled'. (May be longer during holiday periods, or unplanned for events).
Tracking information is provided for each purchase, and can be used as a guide for the status of shipment. However, if there are heavier volumes of goods going through customs and sorting centres such as during December, shipments can face additional delays.
Flavours a little sour but way prefer that to the original seaweed flavour, this product is a lifesaver for me, I’m recovered from Lyme with autoimmune problems and this definitely helps with my energy and immune system, a must for me, I recommend to anyone feeling rundown
Taking these gives me the reassurance that I’m staying on top of lymes disease, delighted this product is on the market
Have ordered Sublyme capsules in the past with no issues, ordered on Oct 10th, Account debited on 11th Oct and order still at Announced stage,
Received email to say delivered 14 days ago yet tracking clearly shows my order has not been sent. No response from phone calls or emails .
Very disappointing customer service. Hopefully this review will stir a long awaited positive response from Just Herbs Europe!
This issue was resolved in 48 hours.
Love that it’s now lemon flavoured as it was very strong fishy taste previously. Recommend by consultant for vaccine induced long covid and find it good. Saves me taking handfuls of supplements
I have been prescribed this product by my consultant 2 months ago following reaction to vaccine and long Covid. My energy levels are up and great relief from joint pain.
My immune and nervous systems seems to have settled down at last relief!!!
I’d been prescribed as part of a regimen for long Covid. The overall treatment was definitely helping - I was on the road to recovery. Unfortunately after two months there was a hiatus in production - for a month. I felt the old symptoms and fatigue returning. I was heading into a real slump when the next batch arrived. Even within 24 hours it was making a difference and a week later I’m back on the road to recovery. Invaluable!
Recommended to me by my doctor to combat covid vaccine reaction early days but starting to see benefits. Good company to deal with
I was recommended this by my consultant after an adverse reaction to my Covid vaccine. This along with Sublyme essential have really helped me. I just wish it came is capsule form. I add it to smoothies but find it can be a bit overpowering/fishy. Would love a capsule!
This was recommended to me by consultant after I had an adverse reaction to my Covid vaccine. They have really helped me turn a corner in terms of energy and cognitive function. I’ve just order my second batch. Highly recommend for anyone with vaccine injury.
Liking change in consistency and smell of product. More palatable but has it changed any of ingredients?