HCP's Referral Program Terms & Conditions
Just Herbs Europe BV. ("JH" or “We”) offers brand supporters (“Referrer” or “You”) the opportunity to participate in its referral program (the “Program”). We reserve the right to amend or terminate the Program at any time, for any reason. The Program is administered by JH.
Referrers are bound by these Terms and Conditions by participating in the Program. By participating in the Program, Referrers agree to use the Program in the manner specified in these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety, you are not authorized to register as a Referrer or to participate in the Program in any other manner. Referrers may not participate in the Program where doing so would be prohibited by any applicable law or regulations.
We reserve the right to modify or amend at any time these Terms and Conditions and/or the methods through which rewards are earned. We reserve the right to disqualify any Referrers from participation in the Program at any time at our sole discretion, including without limitation if he/she does not comply with any of these Terms and Conditions or otherwise fails to comply with any applicable laws (including, without limitation, through any failure to include any disclosures as required by the Government or otherwise required by JH).
1.1. In these Terms and Conditions, the following definitions will be used.
Referral Discount Code means the special code created by Just Herbs to Referred people , as applicable.
Product means the Just Herbs products available to purchase on www.just-herbs.eu.
Referrer (Healthcare Provider): a healthcare provider who makes a referral/refers to his/her clients. A referrer must be above the age of 18, resident within the European continent.
Referred Person (Client) is someone who is referred or invited to a program by someone else (Referrer) . A Referred Person is any person above the age of 18, resident within the European continent.
Referral Terms means these Terms and Conditions, including updates, alterations and possible appendices, published on the Just Herbs website.
We (“our”, “us”, “Just Herbs”) means Just Herbs Europe B.V., a Dutch limited liability company located at Delflandlaan 1, Amsterdam Queens Tower, 1062 EA, Amsterdam, in the Netherlands, company registration number KVK 85394440, VAT number NL863608802B01.
Webshop means our online shop section where you can acquire information about our Products and purchase them: www.just-herbs.eu
Website means our website: www.just-herbs.eu
You(“Your”, “Yours”) means the Referrer.
1.2. Capitalized terms that are not defined here will have the same meaning given to them in the Just Herbs Terms and Conditions as published on our webpage.
2. Scope of Application
2.1. The Just Herbs Referral Program allows a Referrer to introduce client (‘Referred Person’) to Just Herbs.
2.2 By participating or attempting to participate in the Referral Program:
You accept and agree that You, as a Referrer, are bound by these Referral Terms; and
3.1. To participate in the Program, you should visit our online application site, Referral Program Application Form to complete an application for the Referral Program. The site is a password protected, so please contact our support team to obtain a password. Your application is subject to review, and we reserve the right to refuse applications that do not meet our standard. If your application has been approved, you will be provided with a confirmation email within 5 working days from the time you have submitted your application.
3.2. Once your application for the Referral Program has been approved by us, you can start introducing your clients to us. To register Referred Person (client) in the Program, you should visit our online Referral Register, and follow the on-screen instruction to refer your clients to the program by entering their contact information in the relevant fields.
3.3. Individuals who receive a referral via Referrer are ‘Clients’ (or, singly a ‘Client’). An "Eligible" Referrer who is fully compliant with these Terms and Conditions may receive "Referral Fee (s)" for "Qualified Referral” (all terms in quotes to be understood as defined below).
3.4. by registering Referred Person in the Program, a Referrer must obtain prior consent to provide their contact information.
3.5. There is no limit to the number of times the Referrer can repeat the referral process via our online Referral Register. Each successful referral, we will send an invitation email to Referred Person to provide with Referral Discount Code that has a agreed percentage of discount.
4. Eligible Referrer
4.1. To be ‘Eligible’, a Referrer must:
4.2. Be working in healthcare industry and providing healthcare services. Ie herbalist, therapist etc.
4.3. Be a legal resident within the EU.
4.4. Be at least 18 years old.
5. Qualified Referral
5.1. A “Qualified Referral” means that all the following conditions are met:
5.2. The Referred Person must be a new customer who has never registered their contact details with Just Herbs, including email, phone number.
5.3. The Referred Person had not previously made a purchase in our online shop under any email address or alias;
5.4. The Referred Person is a legal resident within the EU and at least age of 18 years old.
6. Referral Fee
6.1 We pay you (Referrer) a Referral Fee as a reward. A Referral Fee Rate is a percentage (%) of the Qualified Sales Values, that we pay to Referrer.
6.2. The Qualified Sales Value is the sales value that exclude any taxes/vat, refund, shipping, handling, customer returns, gift wrapping, or any non-product add-ons. And The Qualified Sales Value must be generated by Referred Person and Referred Person must purchase our products using your Referral Discount Code in our Webshop. If Referred Person purchases our products in our Webshop without using your Referral Discount Code or using other discount codes (ie. our seasonal promotional discount code, someone else's discount code), the sale value on this purchase cannot be qualified as the Qualified Sales Values.
6.3. Referral Fee will be calculated quarterly; January-March, April-June, July-September, and October-December yearly.
6.4. You will be paid approximately 30-45 days after the end of each quarterly period. If a product that generated a referral fee is returned by the customer and/or any adjustments needed, then we will deduct the corresponding fee from your next quarterly payment. If there is no subsequent payment, we reserve the right send you a bill for the fee at the end of the following quarterly period.
6.5. You'll receive a payment only if your accumulated Referral Fee total € 100 or more in the period of our fixed quarterly basis. Note: If your accumulated commissions total less than €100, you will not receive a payment.
6.6. In order for you to receive Referral Fee, we must have your valid information on file, including your name, company name (if applicable), address, and applicable tax ID number. You also must ensure that you are legally allowed to receive a Referral Fee by referring your clients/patients.
6.7. Referral Fee may be taxable income in certain country. You are responsible to comply with your local tax regulation, and check with your local tax specialist.
6.8. Within certain healthcare providers, we can’t pay a Referral fee to Referrer. In this case, we may only provide a discount code to Referred Person. If you are a certain healthcare provider that is not allowed to receive a Referral fee, you must opt only to give a discount code to your Referred Person at the time of registration . It is your responsibility that you must check your legal requirements in your country. If your professional/business status has changed and it becomes illegal to receive a Referral fee, you must inform us and not receive any payment from us.
7. A Percentage of Referral Fee Rate and Referral Discount Code
7.1. At the time of the registration, Referrer is required to provide Just Herbs; a percentage of Referral Fee Rate to Referrer, and a percentage of Referral Discount Code to Referred Person. Referrer can get up to 30% as Referral Fee Rate.
Referral Fee Rate at 30% to Referrer, and Referral Discount Code at 10% to Referred Person; or
Referral Fee Rate at 10% to Referrer, and Referral Discount Code at 30% to Referred Person
7.2. You can opt to not be taking Referral Fee at all, which means Referrer gets a zero 0’ payment. Currently, a highest percentage we offer to Referral Discount Code is 40% and is subject to change without notice.
7.3. A percentage of Referral Fee Rate and Referral Discount Code can not be changed.
8. Use of the Discount Code
8.1 The Discount Code can only be redeemed in the Just Herbs Webshop.
8.2 Just Herbs will only provide the discount in electronic form using a Discount Code.
8.3 The Discount Code cannot be used in conjunction with any other sales promotions or programs.
8.3 The discount will be offered in Euro (€) only.
8.4 In no case may any of these discount codes be exchanged for the monetary value of the Discount Code.
8.5 When purchasing the Product with the Referred Person Discount Code, the general Terms of Conditions apply.
9. Promoting our products through affiliate links
9.1 If you're interested in promoting our products through affiliate links on your platforms, website, social media, and emails, you can earn commissions for every successful sale generated via your unique affiliate link. To obtain your unique affiliate link, please contact our support team.
Please keep in mind the following:
- Your clients or patients won't receive a discount unless you refer them to register with us, and they must use a discount code during checkout on our online shop.
- By adding an affiliate link to your platforms, you automatically agree to abide by the Affiliate Program's Terms & Conditions.
10. Privacy and Data Protection